privacy Policy

About Us

Cloudworx Hosting is a provider of WordPress and Web hosting services as well as domain registration and management services.

We highly value our customer’s privacy and care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our “Users”)

This privacy policy provides details about how your personal information is collected, shared, and used by us.

You can learn more about our organization at https://cloudworxhosting.com

If you have any questions about this privacy policy or our practices described herein, you may contact contact@cldouworxhosting.com or Lumaneri House, Blythe Valley Park, Solihull, B90 8AH.

Covered Entities

For the sake of this policy, the covered entities to which it is applied are:

Our website – https://cloudworxhosting.com

This privacy policy covers personal information, including any information we collect, use, and share from you, as described below.

This privacy policy does not cover how our Users may share data that they collect using our services.

Information We Collect From You

Website Visitors

Like most website operators, Cloudworx Hosting collects non-personally-identifying information of the sort that web browsers and servers typically make available such as:

  • Browser Type
  • Language Preference
  • Referring Site
  • Date & Time of each visitor request
  • Pages Your View

Our purpose to collecting non-personally identifying information is to better understand how  Cloudworx Hosting visitors use its website.

 Cloudworx Hosting also collects potentially personal-identifying information like:

  • Email address
  • Personal website URL
  • Internet Protocol (IP) address for logged in users
  • Internet Protocol (IP) address for users placing an order
  • Internet Protocol (IP) address for users leaving comments on our blog
  •  Cloudworx Hosting only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Signing Up For Services; User Information

To provide web hosting services and/or domain registration/management we obtain the following information about you as described below:

  • Information you provide prior to any registration process, such as your email when you provide it to us;
  • Information that you provide during any registration process (such as your name, company name, email address, phone number, billing address, or credit card information, geographic location and industry), when you call or email us (for support or otherwise) or when you use our products or services; and
  • Payment information that you provide to us (by way of our Service or otherwise) when you purchase some of our products and services, including credit card data.

Domain Registrations

When you purchase Domain Registration services for top level domains (TLDs), as the domain registrar, we are required to collect the following personal information from you (collectively, “Personal Information”):

  • Registrant Name
  • Registrant Organization (where applicable)
  • Registrant Address
  • Registrant Email
  • Registrant Fax (where applicable)
  • Registrant Phone number
  • Administrative Contact
  • Administrative Contact Organization (where applicable)
  • Administrative Contact Address
  • Administrative Contact Email
  • Administrative Contact Fax (where applicable)
  • Administrative Contact Telephone Number
  • Technical Contact
  • Technical Contact Organization (where applicable)
  • Technical Contact Address
  • Technical Contact Email
  • Technical Contact Fax (where applicable)
  • Technical Contact Telephone Number
  • Billing Contact
  • Billing Contact Organization (where applicable)
  • Billing Contact Address
  • Billing Contact Email
  • Billing Contact Fax (where applicable)
  • Billing Contact Telephone Number

Our collection of Personal Information is necessary to comply with contractual obligations we have with the Internet Corporation for Assigned Names and Numbers (“ICANN”) and with certain TLD registries (“Registries”) so that you can validly register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for the registration of a TLD such as certain professional affiliations, identification or other qualifiers (“Additional Personal Information”).

Protection Of Certain Personally Identifying Information

 Cloudworx Hosting discloses potentially personally-identifying and personal-identifying information only to those of its employees, contractors, and affiliated organizations that:

  • Need to know that information in order to process it on  Cloudworx Hosting behalf
  • Provide services available at  Cloudworx Hosting website and;
  • Have agreed not to disclose it to others
  • Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using  Cloudworx Hosting website, you consent to the transfer of such information to them.
  •  Cloudworx Hosting will not rent or sell potentially personally-identifying information to anyone.
  • Other than to its employees, contractors, and affiliated organizations, as described above,  Cloudworx Hosting discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, government investigation, legal investigation, or other governmental request, or when  Cloudworx Hosting believes in good faith that disclosure is reasonably necessary to protect the property or rights of  Cloudworx Hosting, third parties, or public at large.
  • If you are a registered user of  Cloudworx Hosting and have supplied your email address,  Cloudworx Hosting may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with  Cloudworx Hosting and our products.
  • We primarily use the  Cloudworx Hosting blog and social media channels to communicate this type of information, so we expect to keep this type of email to a minimum.
  • If you send us a request (for example via s support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
  •  Cloudworx Hosting takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personal-identifying information.

How We Use Your Information

We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:

  • To provide the requested Services to you;
  • To provide you with useful content;
  • To ensure the proper functioning of our Services
  • To offer and improve our Services;
  • To provide you with requested information or technical support
  • To facilitate your movement through our websites or your use of our Services;
  • To do a better job of advertising and marketing our Services (our use of your information to do this is performed with your consent where required by applicable law);
  • To advertise and market third party products and services (such advertisement is only performed with your permission where your consent is required by applicable law)
  • To diagnose problems with our servers or our Services;
  • In connection with our security and compliance programs;
  • To administer our websites;
  • To communicate with you;
  • To target prospective customers with our products or services (such targeting is only performed with your permission where your consent is required by applicable law);
  • To assist us in offering you a personalized experience or otherwise tailor our Services to you; and
  • As otherwise described in this privacy policy.

We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.

Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.

We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.

How We Shared Information

 Cloudworx Hosting may share personal data with third parties in order to provide a better service.

  • Third Party Providers –  Cloudworx Hosting may share your information with third party providers that provide services on our behalf or resellers who provide  Cloudworx Hosting Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to  Cloudworx Hosting instructions, and in compliance with the Privacy Policy
  • Advertising – Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
  • Business Transactions – To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
  • Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Services.
  • As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations.  Cloudworx Hosting may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
  • Safety – We may disclose your information to protect and defend the safety of  Cloudworx Hosting in connection with investigating and preventing fraud or security issues.
  • Consent –  Cloudworx Hosting may share your information with your consent.

Cookie Policy And Other Tracking Technologies

 Cloudworx Hosting uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws. You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.

Your Choices

You may unsubscribe from receiving promotional or marketing emails from  Cloudworx Hosting at any time by using the “unsubscribe” link in the email received, or by emailing us at contact@cloudworxhosting.com  As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.

With respect to your account information, you may update, correct or delete information that you provided to us by logging into your  Cloudworx Hosting account or contacting us at contact@cloudworxhosting.com

Business Transfers

If  Cloudworx Hosting, or substantially all of its assets, were acquired, or in the unlikely event that  Cloudworx Hosting goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of  Cloudworx Hosting may continue to use your personal information as set forth in this policy.

Your Rights

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email contact@cloudworxhosting.com and we will respond within thirty (30) days.  Cloudworx Hosting will need to verify that the individual is inquiring about his/her own information before we can assist with the request.

Children

Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.

Third Party Links

 Cloudworx Hosting or other users may post links to third party websites, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties.  Cloudworx Hosting bears no responsibility for the information collected or used by any advertiser or third party website. You must review their policies to understand how their information collection practices work.

Security

We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

Transfers

Your information may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Information that is submitted to  Cloudworx Hosting will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law and this policy. If you are a non-U.S. member, you acknowledge and agree that  Cloudworx Hosting may collect and use your Information and disclose it to other entities outside your resident jurisdiction. In addition, such information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for information that is available in other countries.

Do Not Track

If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying  Cloudworx Hosting that you no longer wish to receive these communications, we will attempt to promptly remove you from our once we have received that request. We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at contact@cloudworxhosting.com.

Privacy Policy Changes

Although most changes are likely to be minor,  Cloudworx Hosting may change its Privacy Policy from time to time, and in  Cloudworx Hosting sole discretion.  Cloudworx Hosting encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.